R RUHELI. IMPLIKASI PENERAPAN METODE SERVQUAL DAN IMPORTANCE PERFORMANCE ANALYSIS TERHADAP PENILAIAN KINERJA PERUSAHAAN (Studi pada Pelanggan IndiHome PT. Telkom Pangandaran). Jurnal Media Teknologi, [S. l.], v. 9, n. 2, p. 216–228, 2023. DOI: 10.25157/jmt.v9i2.2934. Disponível em: https://ojs.unigal.ac.id/index.php/jmt/article/view/2934. Acesso em: 2 aug. 2025.